Privacy Policy

1. Information We Collect

When you use POE BUILDS, we may collect the following types of information:

• Account Information: Email address, Discord ID (optional), and chosen display name.
• Transaction Data: Order history, payment method type (we do not store full card numbers), and delivery status.
• Usage Data: Pages viewed, features used, and interaction patterns collected via Plausible Analytics (privacy-focused, cookie-free).
• Communication Data: Messages sent through our contact form or support channels.

2. How We Use Your Information

We use collected information to:

• Process and fulfill your orders securely.
• Communicate order status, delivery confirmations, and support responses.
• Improve our services, builds, and website experience.
• Prevent fraud and ensure platform security.

3. Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared with:

• Payment Processors: Stripe for secure transaction handling.
• Analytics: Plausible Analytics (no personal data, no cookies).
• Legal Obligations: When required by law or to protect our rights.

4. Data Security

All data transmissions are encrypted using 256-bit SSL. Payment information is processed directly by Stripe and never touches our servers. We implement industry-standard security measures to protect your data.

5. Your Rights

You have the right to:

• Request access to your personal data.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.
• Export your data in a portable format.

6. Contact

For privacy-related inquiries, reach us at [email protected] or through our secure contact form.